DMC Security Services

Providing High-Quality Service since 1970


 


 

 

News

12/7/15

9/23/15

Five Diamond Central Station Certification

 September 22, 2015—The Central Station Alarm Association (CSAA) International is pleased to announce that DMC Security Services, Inc. – Midlothian, IL has renewed the prestigious “CSAA Five Diamond Central Station Certification.”

This Certification testifies that 100% of the company’s central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between the residential or business properties and the law enforcement, fire and emergency services in local areas. In order to achieve the Five Diamond Certification, each and every operator must have not only passed the course, but demonstrated:  Proficiency in alarm verification, which helps reduce false alarms;  Proficiency in communications with Public Service Answering Points, such as the Emergency 911 centers;  Knowledge of electronic communications equipment, including radio;  An understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others; and  Proficiency in the area of emergency preparedness under a wide scenario of possibilities.

In addition, Five Diamond companies have demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to 100% quality operator training. There are approximately 2,700 central stations in the United States, which communicate and interact with the law enforcement, fire and emergency services agencies. Of this group, fewer than two hundred central stations have achieved Five Diamond Certified status. 

The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry.


9/2/15

Have a Safe and Wonderful Labor Day Weekend

SUMMARY

9/2/15

Congratulations Kyle Johnson on Your 20th Year Anniversary with DMC Security. We Thank You for your Dedication to the Company.

SUMMARY

8/10/15

CONGRATULATIONS BETTY MYERS ON YOUR 20TH ANNIVERSARY WITH DMC SECURITY as a LEVEL 2 CENTRAL STATION OPERATOR  AND A TRAINER. THANK YOU FOR YOUR YEARS OF DEDICATION TO THE COMPANY.


6/30/15


In observance of the 4th of July Holiday our Business office will be closed on Friday,July 3rd. Have a Safe and Relaxing Weekend.

 


6/26/15

Congratulations Kyle Johnson - 2015 Central Station Support Staff Winner !

The Central Station Alarm Association (CSAA) awarded Kyle Johnson , Systems Manager, from DMC Security Services Midlothian Illinois, with the Central Station Support Staff of the Year Award during the 2015 Central Station Excellence Awards at the Electronic Security Expo (ESX) on June 25 in Baltimore Maryland. The awards honor any UL-Listed Central Station and Personal who make a significant difference to improve the alarm industry, their customers and their community. Kyle’s dedication to the Security Industry and to DMC Security over the last 20 years is impeccable per President and CEO,Chester Donati.

 


3/6/15


1/23/15

Another Satisfied Customer

 Stanley called in to let us know that someone took the lock box off of the front door that contained the key to the house. He wanted to say "Thanks " to our Central Station Operator Tracey for being so prompt in contacting him , because if not the person would have cleaned out the house. He will be purchasing some new door locks for the property today. Great Job Tracey !

 


1/12/15

Winter Weather Checklists

 Stock up on emergency supplies for communication, food, safety, heating, and vehicles in case a storm hits. Communication Checklist •Make sure you have at least one of the following in case there is a power failure: ?Cell phone, portable charger, and extra batteries. ?Battery-powered radio, with extra batteries, for listening to local emergency instructions National Oceanic and Atmospheric Administration (NOAA) weather radio receiver for listening to National Weather Service broadcasts. Learn more about NOAA Weather Radio All That Remains Hazards. •Find out how your community warns the public about severe weather: ?Siren ?Radio ?Television ?Local public health and emergency management websites •Listen to emergency broadcasts. •Make a Family Communication Plan. Your family may not be together during an extreme winter event, so it is important to know how you will contact one another, how you will get back together, and what you will do during an emergency. •Be sure to check on older neighbors and family members; assist as necessary. •Know what winter storm warning terms mean: ?Winter Weather Advisory: Expect winter weather condition (e.g., accumulation of snow, freezing rain, and sleet) that could cause severe inconvenience and life-threatening hazards. ?Frost/Freeze Warning: Expect below-freezing temperatures. ?Winter Storm Watch: Be alert; a storm is likely. ?Winter Storm Warning: Take action; the storm is in or entering the area. ?Blizzard Warning: Seek refuge immediately! Snow and strong winds, near-zero visibility, deep snow drifts, and life-threatening wind chill. ?Other terms are available from NOAA.

 


12/22/14

Happy Holidays from the Staff of DMC Security. Our Business office with be closed Dec 25,26,2014 and Jan 1,2015 .


12/6/14

DMC Staff participated in the Annual Midlothian Holiday Parade !


11/23/14

Happy Thanksgiving to your Family from the employees of DMC.

Please note that Our Business office will be closed November 27and 28th for the Holiday.


11/7/14

  ThanksGiving  SafetyTips

#1- For those travelling remember to set your Security System before you leave. If you dont have one, Leave a light on and alert your... neighbors that you will be out of town for a few days.
#2 - Turn off and unplug space heaters while you are gone to protect against a Fire that may happen from overheating.
#3 - If you are in charge of preparing Thanksgiving Dinner never leave the stove unattended in case a Fire occurs.


10/22/14

Call Center Mary Jensby headed to Mexico for Mission 500 trip.

Earlier this year Mary Jensby, Call Center Manager  raised money to compete in the 5k in Las Vegas with the proceeds to go to Mission 500.  Mary was the recipient of the 2012 Mission 500 Humanitarian award  and the  purpose of the Mission 500 Humanitarian Award is to honor individuals in the security industry who make important contributions to those in need .  As one of the top fund raisers because of Jensby’s many sponsors which  includes DMC Security, she and 15 other individuals will be leaving this weekend for Mexico.

 The mission trip to Mexico is dedicated to providing families in the San Luis Potosí region of Mexico with clean, potable water. They will not only have the opportunity to strengthen and construct water sanitation systems, but also to help educate health awareness and education in local communities. Mary is very Thankful to her Sponsors and to DMC Security  for the opportunity and looks forward to sharing her her trip experiences when she returns.

SUMMARY


10/6/14

Halloween is approaching and listed below are some Safety Reminders:

Do use simulated candles or votives, rather than tapers, inside jack-o-lanterns. Never leave candles unattended, and keep them at least 12 inches away from flammable materials. Place them out of reach of children, in a spot where a pet or child can't tip them over or catch a trailing costume on fire.

Do take extra care to extinguish cigarettes completely, and don't smoke near decorations.

Do ditch any costume that's confining in favor of one made with flame-retardant fabric. Wigs should be flame retardant as well.

Don't illuminate fabric decorations, such as ghosts, by placing lights beneath them. Instead, use glow sticks or battery-operated simulated candles to light up your ghoulish props.

Don't place decorations where they block or obstruct fire escape paths in your home, church, or business.

 


9/8/14

The DMC Central  Station Team !

SUMMARY


8/25/14

In Observance of Labor Day, the office will be closed on Monday September 1,2014.  Have a Safe Holiday Weekend.


8/12/14

DMC updating Software

DMC is updating their Manitu Software ! We are looking forward to offering our Customers New and Exciting Services in the future.


6/30/14- 


Kyle Johnson, Systems Manager for DMC was runnerup at the CSAA Conference which was held in Nashville , Tn. DMC is proud of  Kyle and his  accomplishments over the years in the Secuirty Industry.


4/28/14

Kyle Johnson Nominated for the CSAA Support Person of the Year Award !

Kyle Johnson, Systems Manager for DMC Security, has been nominated for the  Support Person of the Year award !! This award is Co-Sponsored by the CSAA and SDM magazine and will be awarded at the CSAA conference,to be held in June in Nashville Tennessee. It is given to the Support person who has demonstrated excellence in the Security industry. DMC Security Congratulates Kyle on this prestigious nomination!


4/28/14

DMC Security to participate in the ASAP program!

 DMC Security is making plans to participate in the ASAP program. ASAP is the new generation of electronically submitting alarms to the PSAPs within a matter of seconds.  Mary Jensby, Central Station Manager has helped deploy ASAP in 2 other Central Stations across the U.S. that are actively participating in the ASAP program.


4/11/14

DMC Security Services, Inc. - Midlothian, IL

Renews

"CSAA Five Diamond Central Station Certification"


Vienna, VA, April 11, 2014—The Central Station Alarm Association (CSAA) is pleased to announce that DMC Security Services, Inc. - Midlothian, IL has renewed the prestigious "CSAA Five Diamond Certification."

This Certification testifies that 100% of their central station operators have achieved proficiency and certification by passing the CSAA Central Station Online Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communication is the lifesaving link between the residential or business properties and the law enforcement, fire and emergency services in local areas.

In order to achieve the "Five Diamond Certification," each and every operator must have not only passed the course.

 In addition, these Five Diamond companies have demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to 100% quality operator training.

There are approximately 2,700 central stations in the United States, which communicate and interact with the law enforcement, fire and emergency services agencies. Of this group, fewer than two hundred central stations have achieved the "Five Diamond Certified" status.

a) The Central Station Alarm Association (CSAA) is a 64 year-old nonprofit trade association that represents the major burglar and fire alarm central monitoring stations. CSAA is located in Vienna, Virginia.